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Reviews

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Customer Reviews

Judy P., Clayton, MO:

Dede, thank you so much for all you do for me! What would I do without you and Grant!!!?

Anna N., Ladue, MO:

Thanks for getting my computer in working order. –Especially appreciate that Grant squeezed me in on what was obviously a long and challenging day. What would I do without you? (Never mind–I don’t even want to think about it!)

Barb U., Creve Coeur, MO:

Dede, I just wanted to call and tell you how superbly talented and brilliant Grant is. He was really on task, bright, brainy, cordial and did a great job! It’s very refreshing to find a company that does a job so well. Thank you so much.

Holly W., Kirkwood, MO:

Hi Dede, I was just calling to say thank you so much. Mr. Grant was really nice and so very clear and helpful and everything’s working well and we just really appreciate your service and I just wanted to say thank you. We’ll be calling you again I’m sure!

Ron N., Town and Country, MO:

Dede -Grant was very proficient, personable & professional.  We were very pleased and thank you for the responsive service.

Cathy S., Town and Country, MO:

The minute have a computer problem or question I text either the owner of Computer tutors or my technician directly and they are on it immediately. They’re great!

Anne R., St. Louis City, MO:

Dede, I just wanted you to know that Sanford was great! He fixed my phone, he fixed my email AND he even helped me order a new ice filter for my refrigerator!! –Worth every penny! Thank you so much!

Stephanie R., Clayton, MO:

Dede, I want to thank you so very much for working me in today with Grant. He was fabulous and I am so appreciative. I think he’s amazing! He was able to fix the problem even though I couldn’t really explain it. Again, thank you for saving me. Thanks so much.

Al W., Town and Country, MO:

Grant is wonderful. I fully concur with our friends who say the same about Grant.

Joan M., Chesterfield, MO:

Just wanted to let you know how pleased I was with Brian’s service Thursday evening. He arrived promptly (even a little early) and fixed the problem — installed a new driver and got me back out into the wide world of communication. I’m probably due for a new laptop (it’s running VERY SLOWLY and the keys are falling off the board), and he gave me some very good advice about what to look for when I buy one. A pleasure doing business with you!

Viki T., Town and Country, MO:

grant, thank you so much.. you’re right, it’s great. “photoshop” w/ properties is back so i can resize again, and all my stuff is here!! it is super fast and not filled w/ junk
 am really happy w/ it ~

Charlie T., Town and Country, MO:

Dede, I want to congratulate you on Grant! He did a phenomenal job in a real emergency time. thanks again.

Holly W., Kirkwood, MO:

Hi Dede, I was just calling to say thank you so much. Mr. Grant was really nice and so very clear and helpful and everything’s working well and we just really appreciate your service and I just wanted to say thank you. We’ll be calling you again I’m sure!

Anna N., Ladue, MO:

Thanks for getting my computer in working order. Especially appreciate that Grant squeezed me in on what was obviously a long and challenging day. What would I do without you? (Never mind–I don’t even want to think about it!)

Teresa F., Clayton, MO:

I truly appreciate your prompt response to my phone crisis! Grant did a great job of resolving the problems! Teresa.

Marvin S., St. Louis, MO:

Thx. Dede, Grant is simply the best…. Please use me for a reference….

Janie S., Ladue, MO:

(in an email to her friend) Hi Susie – just to let you know, the car in the lane and our driveway was indeed our wonderful computer guru, Grant Johnson, of Computer Tutors who was here to repair an internet glitch. He was just here yesterday and recounted the story of the police arrival (who laughed over the call, but were appreciative of watchful neighbors). He was a bit surprised, to say the least! Should you ever need a computer tech, he is excellent, polite, trustworthy and immensely knowledgeable. He often stops in his car (white sedan) to catch up on his next call, tech information and so on, before knocking on our door.

Kent K., Town and Country, MO:

Hi Dede, you don’t need to call me back I just wanted to let you know Grant is terrific. You’ve got a terrific team there. Grant came in here, assessed the situation, brought a router with him, hooked it up. I just can’t compliment you and your colleagues enough. Thanks again for the fast response I sincerely appreciate it. Keep up the good work. Take care-I really appreciate it.

Shirley S., Clayton, MO:

Hi Sanford, all call notes have been cancelled. Everything’s working with phones we installed, and we are very pleased. I’m still working on getting the hang of voice mail messages, but the answering part is working great. THANKS, SANFORD! YOU’RE THE BEST!

Bill B., Town and Country, MO:

Hi Dede, you are fantastic! You are a living doll! Everything works—the printer works—you saved my marriage! Hey thank you, we’ll get a full clean up soon. Thanks again, Dede, you’re wonderful

Beverly P., St. Louis, MO:

Thanks Dede, I am always eager to receive information about my computer or things to do on my computer. I never call any other company than Computer Tutors. You are always ready to help and do it ASAP. Always do your best to fit me into the schedule. Brian was here last week and worked hard and fast to get my computer up and running. He did an excellent job, as always. He has been working on my computer for a long time now and I am comfortable with him coming in my home, sharing passwords with him, etc. I trust him and know he will always do his best.
Thank you D

Brooks P., Ladue, MO:

I just wanted to tell you how great Grant was last night – he got me all set up with everything. He worked his magic and I’m deeply grateful. I hated to see him have to work so late last night but he was really super fantastic. Thanks again. Take care.

Marty S., Chesterfield, MO:

Dede, Grant is just plain fantastic. Can’t say enough great things about him. Thank you very much as always. 🙂

Judy G., Chesterfield, MO:

Dede, I just wanted to call and say that Grant did a wonderful job and I’m excited to have you guys as a reference when I need you next time and you’re much better than Geek Squad…so thanks again!

Irl S., Creve Coeur, MO:

Grant was here and was left and fixed the problem really, really well so I wanted to call you and tell you how good he was so you could give him a raise or whatever you want to do! Terrific, terrific employee—it was just amazing the work that he did. I send out a newsletter every week and I told him I was going to give him a prominent positive listing in my newsletter so some of those people that have computer problems may be giving you a call. Thanks again, Dede. I appreciate the help.

Jackie C., St. Peters, MO:

Hi Dede, I was just calling to tell you what a nice young man Grant Johnson is. He’s completely revamped my little office here. He’s done a really nice job in getting everything set up. I need him back soon to show me how to do a few things. But he did a very fine job – very cooperative, very smart and I just wanted to compliment him. Actually, you both have been very helpful. Thanks Dede.

Tracy T., University City, MO:

Thanks Dede. Grant has saved the day once again. We are all SO grateful to you both.

Bill V., University City, MO:

Grant’s been doing great stuff for us!

Jane H., Town and Country, MO:

Computer Tutors is a friendly, competent, and reliable computer service that we have used for years. We couldn’t recommend them more highly.

Cindy G., Fenton, MO:

Thanks, as always for the amazing customer service!

Jeff S., D.D.S., Clayton, MO:

You guys are the best. I recommend you whenever possible. 🙂

Cindy G., Ladue, MO:

Grant, not sure how you do all your majic but I am up and running at 100%. You are the best!!!!!!

Laura B., Weldon Springs, MO:

My experiences with computer tutors has ALWAYS been terrific… helpful in every way.

Phyllis T., Chesterfield, MO:

Thank you. Brian is excellent he is most helpful.

Viv T., Chesterfield, MO:

DeeDee,
Grant was so patient and helped me so much creating folders, files and renaming them as they were inconsistently named by the sender.
Thank you! Grant is fabulous as you know. You’ve got a gem on your team! -Viv

Fran D., Town and Country, MO:

Dear Sanford, our friend, Mr. Newberry, wrote that he was very pleased that you resolved all his
issues and was happy with the recommendations you made. Thanks for taking care of him!!!

Rhonda L., Chesterfield, MO:

Grant was awesome as usual!

Lisa R., Ballwin, MO:

Thank you for taking care of everything for us, Dede. By the way Grant is Awesome!

Barbara R., Clayton, MO:

All good. Brian is excellent!

Sandy T., Lake St. Louis, MO:

Hi Dede, I just wanted to tell you how pleased I am with your service. Grant was great—so knowledgeable and fast too! I’m really happy and am recommending you to all my friends.

Charli P., Wentzville, MO:

Hi DeDe, Grant did a PHENOMENAL job getting us lined out this week, worked his butt off!

Lauren S., Brentwood, MO:

Grant is the best with computers! Thank you so much!

Joel B., Town & Country, MO:

Good morning Dede, I want to thank you and Grant for your prompt service in installing the software for my new printer. You’ve always been very good about responding to my needs for my business. Grant is a very nice guy, efficient and helpful. He also happens to be the nephew of a good friend of mine who is also a client. He even carried my old printer downstairs to the garage and placed it in my SUV. I returned it to Best Buy. Best regards, Joel

 

Martha S., Ballwin, MO:

Grant did a great job, and I am a happy camper. Thanks!

Steve T., St. Louis City, MO:

Dede, I just wanted to compliment your services and the fact that you sent the gentleman out here as quickly as you did. I was very impressed. He took charge and did an absolutely wonderful job. It was actually entertaining! I’ll be in touch I just wanted to say thank you and you can expect a return call from me.

Nancy W., University City, MO:

Grant is great! I’m all set and ready for my video call. Thanks!

Carole L., Town and Country, MO:

Hi Grant, You truly are amazing at what you do! Thank you very much for building this incredible machine for us! So far, so good.

John H., Clayton, MO:

Dede: I would like to express my gratitude to your company and especially Sanford! After a week of problems, he was able to get us up and going for business on Monday. Thank you.

Theresa W., Webster Groves, MO:

Hi Dede, Grant was simply marvelous. You have exceptional employees, but I guess you know that!

Theresa H., Town and Country, MO:

Hi Dede, Grant just got finished here and I wanted to tell you we’re VERY pleased with your service and my husband is delighted! And the price was right! Thank you very much, we’ll be back. Thank you.

Cyndy E., Eureka, MO:

Hi Dede. I just wanted to tell you that Grant did a great job for us! Very professional and set me up with a great new computer (still getting use to it but liking it)! Thanks again for being so quick to help us out!

Keith G., St. Louis, MO:

Hi Grant, no need to call me back it was just a thank you and a report on how great things looked this morning. Thanks!

Rick M., Ladue, MO:

Hey Grant…Thanks again for the help today! You were awesome! I look forward to working with you more in the future.

Phyllis T., Chesterfield, MO:

Brian is a great tutor. Thanks so much for sending him. I will have more questions I’m sure.

Dorothy F., Clayton, MO:

Dede, I want to tell you that you sent a young man to help me, Grant Johnson, and he was very helpful and a very nice young man. Thanks a lot.

B.J.M., St. Louis, MO:

Computer Tutors are great! They can respond quickly to computer problems and have worked many hours ’til everything is fixed to our satisfaction. Karen and I have worked with them to help us iron out numerous glitches that come with upgrading equipment and software over many years. We’ve found their suggestions for backup systems to be quite useful. Karen doesn’t want to lose any of her pictures – she scans in family photos that go back several generations. See Dede’s website for more information.

Laura S., Clayton, MO:

Grant, please tell Dede how appreciative I am and thank you for the good service all the time.

Martha N., Town and Country, MO:

Grant, you were kind to help this old, befuddled lady learn some of the intricacies of her p.c. I thank you! I shall highly recommend you to anyone needing computer help.

Ron N., Chesterfield, MO:

Dede, thanks to you and Grant for getting me back in business without making me feel like a tech challenged ‘lesser than.’ Appreciate you and your associates’ knowledge, courtesy and professionalism. I’m a fan.

Cliff S., Town and Country, MO:

We’re delighted with what Grant’s done. –I think he’s going to be a permanent part of the team! Just wanted to let you know – no need to call me back. We really appreciate his efforts, the computers are running better and we’re looking forward to his return next week. Thanks again, Dede.

Ginny P., Arnold, MO:

Dede, I just wanted to let you know – Sanford did an awesome job this morning setting up my new computer! Everything is working great. I’ve never seen a computer setup go so fast and easy. Sanford is a keeper! Please tell him how much I appreciated his services, and his patience with me! Thanks. I’ve already told a friend that I would strongly recommend Computer Tutors and Sanford for any computer problems.

Missy M., Imperial, MO:

Hi Dede, I just wanted to tell you how extremely happy I was with Grant. He was just out here and he did a fabulous job and I really appreciate it and I just wanted to let you know. Thank you!

Leslie K., Brentwood, MO:

Dede, thanks for sending Grant – he’s awesome!! He’s so professional and so knowledgeable and he was very patient. He was great – really on the ball. I know he did a lot of shortcut things for me and figured out how to get me a new power cord and he figured out the problem with my IPhone. He’s really a great employee! I wish I could get him to go see my Mom and Dad – but it’s so difficult to get them to get help for things they need help with. Anyway, thanks again, I’m sure you’ll hear from me again soon!

Dian R., Maryland Heights, MO:

I just wanted to compliment you. Grant was great. It’s great to have someone you can trust that’s not going to charge you an arm and a leg. I can’t wait to pass out your card—everyone’s always looking for someone like you guys. Thanks.

Mary Ann F., Chesterfield, MO:

I was just calling to say, that as usual, Grant was awesome! Thx so much for helping me out!

Jessica G., Eureka, MO:

Grant sure did help a lot. I had other people trying to help me and he worked it out. I’m so appreciative.

Barb W., Maryland Heights, MO:

Dede I just want you to know Brian is really, really competent and a really, really nice person. I’m very happy. Thanks so much.

Jim B., DDS., Kirkwood, MO:

Dede, Grant did his usual fantastic job. Thanks, Jim.

Elizabeth W., Creve Coeur, MO:

Grant was just here. He’s terrific. We accomplished so much! I need to set up another appointment to get the pictures off my old Mac.

Marv S., Creve Coeur, MO:

dede….grant was amazing…thanks, marv.

Barbara F., Town & Country, MO:

Hi Dede, Sanford was here and we loved him…Extremely personable and oozing with knowledge!
He fixed our problem and also gave us additional information about improvements to the TV and computers…Very nice man…

Leslie M., Creve Coeur, MO:

We have had Grant over twice to help with networking problems and other minor troubles with my Mac. Wish I had done this years ago. We are now working on adding Sonos and Blue Ray to our old stereo equipment. We are very happy with Computer Tutors.

Pat N., Webster Groves, MO:

–You even found stuff I thought I deleted years ago. Thanks! This is great, Sanford!

Jane B., Sunset Hills, MO:

I just wanted to let you know that Grant has the patience of a Saint. He patiently fixed all of our issues and he was great! –Really a good guy. Thanks Dede.

Bill B., Town and Country, MO:

Hi Dede, I want to thank you for your service. I thought Grant did a fabulous job. I want him to come every 6 months and make sure everything is on the right path. Everything’s working well; he covered everything thoroughly and I’m really excited about the progress we made. Hey, thank you very much again and I’ll refer you to everyone I can.

Mark E., Chesterfield, MO:

I just wanted to tell you that Brian was at our house last night and he’s great; just terrific. I really enjoyed working with him.

Shirley P., Manchester, MO:

Grant was fantastic! Thank you for sending him. Very very patient. Very helpful. Now I’d like him to help my son-in-law too.

Anne S., Ladue, MO:

Everything with my new computer is going great and I was very impressed with Sanford. Thank you so much.

Judy P., Clayton, MO:

Perfection!!! You are wonderful! Again, you have been my life preserver. 🙂

Beverly B., Kirkwood, MO:

Thank you!! Excellent job!! Will use again! Great job solving my computer problem. Grant and Dede are the best in customer service. Great job as usual!

Chris A., Richmond Heights, MO:

Dear Dede, I just wanted to thank you for your quick response and for sending Grant. Grant did a great job and took care of everything. Please extend a thank you to Grant.

Beverly P., St. Louis, MO:

–Super Man to work with. He is kind and patient. Brian really knows computers.

Nancy R., Kirkwood, MO:

Grant did a great job. Thank you.

Nancy S., Chesterfield, MO:

I had purchased a new computer and needed help with setting it up and transferring all my data from my old computer to my new computer so I called Dede at Computer Tutors. She arranged to have Grant come over the next day and he did a fantastic job! He got me all set up and suggested that I get Carbonite to have as a back up for all my files. He was very curteous, polite and extremely knowlegable! Thank you Computer Tutors! I will call you all again the next time I need computer help! I loved the fast and in-home service!

Caroline G., Creve Coeur, MO:

Grant just left. Thank you very much for everything; I’m very grateful for everything he does—he did a wonderful job and the computer is great! Thank you for everything you’ve done for me.

Steve A., University City, MO:

This is great. You are just what I needed, Henry.

Janis T., Kirkwood, MO:

Grant was so nice and very helpful and I can’t speak highly enough for his professionalism.

Barbara M., Clayton, MO:

Just wanted to let you know, Brian is an absolute gem. We enjoyed so much meeting him and he helped so very much. Just wanted to let you know and to thank you for sending him.

Madeline R., Chesterfield, MO:

I will never call anyone but you guys and I will recommend you to everyone. Grant was fantastic.

Beverly B., Kirkwood, MO:

Grant was extremely knowledgeable and patient. He brought my computer back to working order and improved my security and backup. Will definitely use him once a year to check for problems. Thank you Computer Tutors.

Charlene W., St. Louis City, MO:

Dede, thank you. I look forward to telling people what a great service you are when it is needed and I really appreciate your professionalism no matter what state your customers might be calling you in. Thank you again.

Blanca P., Chesterfield, MO:

I was very pleased with the service. Grant did an excellent job. Thank you.

Mary G., Ballwin, MO:

I had dropped my computer and after that, it was not working at all. It also was very slow before the drop, & shut down frequently. I suspected it was infected. Now it functions better than it ever had! I left my computer with Dede on a Friday, and her tech, Brian, delivered it to my home on Monday. Brian set it up, reconnected to my wi fi, and showed me a few items. I was very pleased with the entire experience. I love my computer now!

Kevin S., Webster Groves, MO:

Thanks, Grant for the GREAT job! Kevin

Bob G., Maryland Heights, MO:

I couldn’t be happier with the new tiny computer and with Brian’s performance and patience. He’s a great representative for your company.

Jiggs D., Town and Country, MO:

Hi De De, Thanks so much for Grant really a very nice guy and so helpful. He as I am sure you know is such a great person to have on your team so thanks for sharing and picking the perfect person who can deal with me. I didn’t even mind paying him (Ha-Ha)

Anita K., Maryland Heights, MO:

Dede, you don’t need to call me back—I just wanted to call and tell you…remember how you told how Grant was the best and that I would love him? You were right—we love him. Yes, you were right in all those things. He’s the best. Thank you for Grant and thank you for your service. He does have check in hand but it can’t repay the service he gave. Thank you, Dede

Ada C., St. Louis City, MO:

Thanks so much for your very efficient computer service on Wednesday evening. I would like to compliment your representative tutor, Brian Smith in getting our computers, and printer fax up and running with what seemed like a minimum of effort. Brian is excellent. Thank you.

Beverly P., St. Louis, MO:

Hello DeDe,

As you know one of your employees made his first house call to my home last evening. It seems everyone takes time to complain about things. However, they do not take the time to tell others what a great job someone did. ——————————-I am always bragging on those who go out of their way to make my life easier, or to fix a broken object for me.

You assigned Grant to come and help me with my computer. I couldn’t have been more pleased.
He arrived around 7:30 PM, ready to go to work. Had his trusty back pack loaded to the max. Not only did he get my E mail up and running, he removed lots of unneeded things, in general cleaned up my computer. I am grateful for his doing this. I had a load of junk on my computer. He can explain in details if needed.

My protection, security, was not doing the job, so he installed two different systems on my computer – now it will be cleaner and safer. I do appreciate that.

He was extremely pleasant, unbelievably knowledgeable, explained when I asked him about things, I took notes and he told me if I had some question about what he did to call him. He would do his best to answer it.

I firmly believe he is an asset to Computer Tutors. My dealings with your company were extremely positive. This of course includes your conversations with me and your having someone come out to help me in a time approved manor.

I will not hesitate to recommend your company and Grant to any one that asks me. I do have friends who need help and I will definitely send them off with your company name and number.

Good luck in your ventures and hang onto Grant.

Keith G., Oakville, MO:

Grant just left. Great, professional, thorough job as always. Thanks.

Steve W., Maryland Heights, MO:

Grant just left and I wanted to tell you that I am extremely pleased—couldn’t be happier! I will definitely use your service again.

Faye Beth O., Ladue, MO:

Grant was here – what a dear young man. He fixed everything and was wonderful as always!

Bill F., Kirkwood, MO:

Grant has done a great job getting me set up. We have a little more to do at home, cleaning my wife’s laptop and deciding on a printer solution, but I could not be happier!

Shirley S., Clayton, MO:

Sanford: thank you for the advice, for setting me up, for fixing my printer, for always being there!

Laura S., Clayton, MO:

Thank you, thank you, thank you!! Grant, this computer works like a dream. Thanks so much! Worth every penny!

Marion H., Clayton, MO:

Thank you so much! Grant really did a great job. Nothing seems to faze him –he just keeps working and puts up with the mess I’ve made. I just wanted to thank you for sending him.

Kathy G., St. Louis, MO:

Thank you so much for setting my appointment w/Brian. I just got my computer back and I’m very happy! Brian was very professional and fixed my problems. He also explained in detailed what he fixed and how to avoid the same problems in the future. Thanks again!

Jerry R., Ballwin, MO:

Thank you so much, Dede. Grant was everything you promised and more!

Jeannie S., Weldon Springs, MO:

I want to commend you and the company. Brian, the guy who came here, was absolutely wonderful. He was just wonderful. He helped me a lot and didn’t patronize me. He was terrific.

Barb C., Glendale, MO:

Thanks Dede. Sanford did a great job! I do like chatting and catching up with him. He also helped with the damn cable box we all need now (Charter). Thanks for being so helpful and prompt.

Christina D., Brentwood, MO:

Sanford just left. He is the most amazing young man. He got my phone working; he got my printer going with both my antique computers. He’s wonderful. Thank you so much for your service.

Cindy G., Fenton, MO:

Thank you so very much! –Very, very pleased with the service. –Already recommending!

Fran F., Maryville, IL:

Grant was incredible. He was able to solve all my problems and did it with ease. He was very patient with a woman who has no idea of what she is doing with a compute. I so appreciate his coming this far on a Saturday, no less. I will be posting a review on Angie’s list today. Thank you both for all your help. You are on list of Angie’s List successes. Thanks again!

Corinne and Ralph D., Ladue, MO:

Thanks so much! I was so confused and irritated about this new modem. You saved the day. I never know the safe way to answer these questions and it stresses me out. I am so glad you were there to answer the phone. Now maybe I can relax and enjoy this weekend in Florida. I was planning to do a lot of stuff on the computer so you have saved the day! Thanks from both of us!!

Barb C., Glendale, MO:

Sanford, thank you for always being so willing to help me out. Gratefully, Barb.

Jackie B., Ladue, MO:

I wish I had taken a before picture—I didn’t but I just needed to tell you that Grant performed, frankly, a miracle here yesterday here with the wiring. I just really wish I had taken a before picture so then I could show you the after. It was just unbelievable the amount of stuff that he dealt with and told us what was obsolete and what we didn’t need and how things look now—it’s just phenomenal and I just had to call and tell you. –Just wanted you to know. Thanks again!

Sally L., Ladue, MO:

I’m so happy and I really appreciate all that you do, Grant. I don’t know what I would do without you!!

Ann C., Crestwood, MO:

Dede please thank Grant so much –everything is fixed. I really appreciate it –you guys are great. I’ve given all your cards out–I highly recommend Grant—he’s awesome. God bless him. Thanks again, Dede!

Judy P., Clayton, MO:

Thank you for your help! I don’t know what I’d do without you and Grant. I’m so glad he’s taking a vacation Christmas week—that young man works so hard its beyond belief! Thank you for always being there.

Sue W., M.D., Richmond Heights, MO:

Thanks Dede. Grant is great. He set us up over a year ago and we haven’t had a problem!!! When we do, we will call you!

Jane and Jack B., Sunset Hills, MO:

We really love working with Grant! Thank you so much.

Harriet E., Town and Country, MO:

Dede thanks a lot! You are the best!

Nancy and Alan C., Creve Coeur, MO:

I strongly recommend using Computer Tutors. Whenever I call the owner I get a call back immediately. We usually can get the appointment within a day or so. If the tech is running late, we get a call. The tech never rushes us. The best part about using Computer Tutors is the techs talk in regular language making it easy for us to understand and always gets our problem fixed. The tech shows us new ways to deal with our computer issues too.

Marilyn A., Des Peres, MO:

Grant had to do the following:

  1. Download a therapy program and teach how to use.
  2. Set up laptop, mobile phone w/ iCloud.
  3. Set up program to create promotion cards.
  4. Correct security risk.

He showed ingenuity and problem solving ability. He was thorough and knowledgeable

Jeannie S., Weldon Springs, MO:

Brian did a great job! Thank you so much.

Earl S., M.D., Town and Country, MO:

Grant set up new computer. Took spam out of old one. Excellent work.

Sharon and Richard M., Town and Country, MO:

Very professional help, my husband and I are not very computer literate.

Scott M., Ladue, MO:

Complete diagnosis of computer software issues, discovered and resolved issues, removal of add-on tool bars, viruses to enhance computer performance. Installed free security programs which enhanced existing security also, added one moderately priced application that has proven to prevent a repeat of security issues I was having. On time, professional, courteous, suggestions were excellent, explained exactly what was doing, was extremely patient and thorough in answering my numerous questions. Do not waste your time and money calling any other in-home computer service. I have tried numerous and this is by far the best! Follow up after visit, extremely receptive and open to answer any questions in addition have made other low cost recommendations to me for back up storage rather than paying them to do it. I will go back when needed to and recommend to anyone. Poor service lurks around the corner everywhere, but not here. Computer Tutors, knows great service! Just try once and guarantee you will be satisfied and recommend to friends. They are worth every dollar you spend. The price is lower than you expect and anyone else I have encountered and more competitive.

Pamela P., M.D. Webster, MO:

Grant brought webcam and installed it, updated computer, troubleshooting problem with an app. Great work! I have been dealing with this company for approximately ten years; very pleased.

Joanie H., Ladue, MO:

Thanks, Dede! Brian is wonderful! –Goes above and beyond!

John and Charlene G., Wildwood, MO:

Grant’s a great guy. We love him!

Harriet E., Town and Country, MO:

I emailed Dede with a problem with my home computer. Grant was able to come two days later. As always, he was punctual, efficient and helpful. He fixed the problem, and even updated other programs on my computer that I was not aware needed updating. He is always thorough and professional and I always get more than my money’s worth. I began using Computer Tutors when I got my first computer back in the 1990’s!! Dede was very patient with me, and over all these years Computer Tutors has provided consistently excellent service, advice, help and care. This is a company with up to date knowledge of the technology, down-to-earth attitudes, fair prices, and excellent work ethic. I would not use anyone else!!

Anne H., Town and Country, MO:

Dede, everything is great! Can’t thank you and Grant enough. I love the new ultrabook!!!

Teresa W., Webster Groves, MO:

We love Brian!! Thank you so much for sending him over!!

Sissy T., Creve Coeur, MO:

You all do a great job and I’m delighted to recommend you 
to any and all personal friends (as Joanne K. did for me); 
 Grant got my computer back to me this morning … in better 
than “working order” … I can’t thank him and you enough! 
Your service operates way above the expected!

Jerry R., Clayton, MO:

My computer problem is always solved, if not on first visit, return visits free of charge. Proposals are always accurate & service is always prompt & professional.

Fran D., Town and Country, MO:

Hi Sanford, Thanks for all you did this morning to get us synchronized!!! You are a Whiz. I was able to change the mail on the iMac in iPhoto from iCloud to Outlook. Now I can share pictures/documents. A success story!! ; )

Cindy and Nelson G., Ladue, MO:

Grant – you are fabulous!! I can’t thank you enough!

Mary F., Chesterfield, MO:

Brian was GREAT and I thank you so much for the service.

Myra P., Ladue, MO:

Multiple repairs to my computer. Changed to new hard drive. Helped me with my I-phone. Dede & Grant of Computer Tutors are excellent! Far above any expectations. Superb!

Fran D., Town and Country, MO:

Resolved issues from upgrade of systems. Arrived on time. Tech was courteous & professional. Resolved all issues in a reasonable time.

Val T., Ladue, MO:

Sanford, You SAINT! I don’t know how we’d get by without your help. Thank you!!

Thomas E., Frontenac, MO:

Resolved software issues with my desktop computer (cleaned registry, etc.). Sanford was prompt (10 minutes early, in fact), polite, knowledgeable, and efficient. Very professional and informative.

Pat V., Maryland Heights, MO:

Sanford, Thank you so much. We are finished. Everything is working great including Salon Biz. I am very happy. Sanford came to our office and installed the new computer and copied all the information from the old computer to the new computer. We had a very old program on a very old computer and he was able to put Windows XP into Windows 7 to download and run this program. It was a miracle. We thought the information would surely be lost but he got it loaded and working perfectly. He copied all our documents from the old computer to the new. He even went with us to get a new printer so we would know the right one for our budget. He made sure everything was working before he left that day. I don’t know what we would do without him!

Donna H., Maryland Heights, MO:

Grant did such a great job, we are still holding up! Thank you!

Jane H., Town and Country, MO:

COMPUTER TUTORS performed routine maintenance, some computer glitches, program installation, etc. Service is always excellent.

Dee V., St. Louis, MO:

Updated many areas that needed to be performed, answered all questions, very professional and very pleased with appointment. Will call again as needed to receive additional training.

Jan H., Chesterfield, MO:

Thanks again to both of you for your help. I greatly appreciate Grant’s competence, friendliness and professionalism.

Barb M., Clayton, MO:

Called Computer Tutors, Grant was sent to home exactly on time, fixed computer. Told me what he needed came back. Installed. Perfect. They are fabulous. Had another service that was a nightmare, but Computer Tutors are perfect!

Mary P., Richmond Heights, MO:

My hard drive crashed in the middle of an important report. Sanford replaced the hard drive and I didn’t lose a thing. I was in a panic when my hard drive crashed, as I was in the middle of an important report. I called Dede and Sanford arrived within 15 minutes and had a new hard drive installed and everything transferred within 1 hour. I was back to working on my report without having lost any information, or anything on my hard drive. I have been working with Computer Tutors for more than 10 years and they are always responsive and get the job done right, with minimal interruption to my work. I rely on them to keep my computer systems up to date and running correctly. I highly recommend their work!

Michelle D., Wildwood, MO:

Sanford was able to assign a new outgoing server, shaped up my Outlook mailbox and contacts and installed iCloud. This company is very responsive, extremely friendly on the phone and prompt!

Virginia H., Ladue, MO:

Can Grant come over Saturday afternoon again? He is awesome! Thanks!

Edna and Marcy G., Clayton, MO:

Grant Johnson was the technician who helped us both times. He was very pro=fissional and knowledgeable. He took time to explain what he was doing and answered all of our questions. We could not have been more pleased with Grant. We will use Computer Tutors again and highly recommend its services to others.

Bill F., St. Louis, MO:

I had problem with an older laptop computer that I was still using to produce a majority of the engineering design drawings for my small structural engineering consulting firm. It was important for me to continue to do work on this machine so that I could concentrate on the engineering design and not the functioning of the computer or software. Another computer repair firm, which I had worked with before in the past, advised me that the motherboard was “probably” the problem, and that a replacement for a machine of this age was not going to be available. An internet search revealed that this was not necessarily the case, and after a few more unsatisfactory telephone conversations with the first firm, I turned to Computer Tutors, on the advice of a friend. Computer Tutors set up an appointment promptly and met me and my computer at the appointed time and place – no problem. They were able to find basically the exact same model of laptop in barely-used condition and within a reasonable geographic distance. Their solution was to swap the hard drive from my original machine with the drive from the barely-used replacement, and return what was essentially a newer machine with all the old software and data from my old computer. It was really as if no problem had ever existed in the original laptop, and I was able to get back to business without the need for a “learning curve” on a new machine/software on the same day I received the “repaired” machine. I was entirely satisfied with the solution devised by Computer Tutors – I am still using that laptop today, more than a year later!

Ellen F., Webster Groves, MO:

We recently hired Computer Tutors to build a new computer for us. This is the 4th computer we have bought from them. Grant put together the computer, installed the software, added new speakers, keyboard, and mouse. We use the computer for our home business and we must have reliable tech help. We can always count on Computer Tutors to respond immediately (within 2 hours) of our call. Dede sends a technician either that day or the next. 

Grant really knows what he is doing and he offers valuable suggestions. He tells us the options and then gives us his suggestions. He is patient and extremely helpful. He keeps my budget in mind and never tries to oversell products.

We have used Computer Tutors countless times and have never been disappointed. They have solved some difficult problems for us. We can always count on them to get our computer equipment up and running quickly. Their prices are reasonable and they respond quickly.

Peggy F., Warson Woods, MO:

Computer Tutors was able to diagnose connectivity issues we had been having for months. After trouble shooting for a short time, the problem was correctly diagnosed and solved. Then when we decided to switch internet providers, Computer Tutors came out and served as our advocate during the installation of the new cable service, helped us identify the best point of installation for the cable, configured our computer plus enabled us to have wireless networking throughout the house. Before we called Computer Tutors, we went through months of frustrating calls with AT&T with no positive solution. Since Computer Tutors became involved, problems were quickly and correctly addressed and now our system is running perfectly. They followed up to make sure everything was running well. And they made recommendations that might help us avoid problems in the future. At the same time, they remain aware of costs, and recommend the most cost effective option, even if it means less for them. I really appreciate and trust them. I highly recommend Computer Tutors! We were having connectivity issues with our computer. We kept getting kicked off the internet and didn’t know why. for months we went back to AT&T to determine what was causing the problem and how to fix it. We were unsure if the cause was AT&T’s line or our computer. So finally we called Computer Tutors. They looked at the problem from all sides and determined that we had a faulty router (which had been recently replaced by AT&T) . But some problems with the phone line were also suspected. So computer Tutors installed a new router and a surge protector for the phone line as well as the computer equipment. They had everything up and running within a couple of hours. We then decided to change from AT&T to Charter. Computer Tutors came out during the installation of the cable to make sure we understood the choices we were being asked to make about where to install the equipment and where to run wires, etc. They also installed a wireless card and wireless router. During our entire interaction with them, they were punctual, professional, extremely knowledgeable, efficient and nice.

Sandra G., Clayton, MO:

We had one computer that crashed. He fixed that. Checked another computer and advised immediate replacement. We did that. He came back and set up the new computer.

He is very professional throughout and we enjoy having him because he doesn’t make us feel too stupid! See above. The experience was very good.

Charlie F., Town & Country, MO:

Set up a completely new desk top system. Despite a major equipment problem transferring data from the old hard drive, Grant successfully completed the job.

Catherine E., Ladue, MO:

Grant installed a new Mac computer, router, modem and printer and made sure all was working properly. Because we live in an old house and have “issues”, it took him a while, but he was very patient and helpful. As explained above, this was a big undertaking and since I am very low tech, Grant was very patient to explain and instruct. We wouldn’t use another company

Sissy T., Creve Coeur, MO:

Grant- MEGA thanks for the extra ‘post hours’ and emergency help. –Bet you didn’t realize that your job included CPR!”

Steve G., M.D., Town and Country, MO:

Sanford is consistently helpful. And, I’ve come to appreciate his humor and demeanor. I really do trust his advice. An acquired taste, I admit, but I plan staying with his service.

Bill H., Ladue, MO:

If I were having computer issues Computer Tutors is the only place I would turn for help. I’ve never been disappointed in service given at a reasonable price.

Bob T., Wildwood, MO:

I am very pleased with the service and the support Grant has provided and I expect will be providing in the future.

Bill B.; High Ridge, MO:

I just wanted to tell you thanks for your rapid response to getting our computer fixed and back in order. Grant did a great job with it.

Ed G.; Town & Country, MO:

Grant was here and did a fantastic job. Thank you.

Christine C., Creve Coeur, MO:

Thank you again for all of your phone counseling. I really, really appreciate the advice and handling you gave me and I will certainly be calling you in the future and Grant has always been so helpful. I’ve recommended you to a friend who will be calling you and thanks again so much for helping out last week.

Kris H., Town & Country, MO:

You all are outstanding! I cannot think of an area that needs improvement. Grant is very professional, honest, and wonderful to work with.
Every time you are at my house, you do an amazing job, and answer any questions or concerns. 
Outstanding, a step above the rest.

Carl H., Chesterfield, MO:

He first asked me a lot of questions to identify possible causes of the problem. He found the problem and had the replacement part in his car which was very helpful as it saved us both a lot of time. He also ‘cleaned up’ my computer for faster access to the internet.
He answered computer questions not related to this problem” “friendly, helpful, top notch quality of work, quick to respond.

Linda J., Chesterfield, MO:

Hi Dede – Grant is the BEST!! He fixed it all ☺

Cathy S., Town and Country, MO:

My wireless connection wasn’t working. They came over and fixed it. I know nothing about computers, I love them when they are working and I find them very frustrating when they don’t. Computer tutor tries to talk me through the problem over the phone (free) and if we can’t solve the problem over the phone they send someone over to my house to fix it. They do a great job; they are prompt friendly and professional. They always fix the problem. I have purchased computers from them as well as had them help me with problems. They are great.

Susan B., St. Louis, MO:

Software/Hardware Troubleshooting- determined it was an internal Desktop Power Supply that shorted. Put in a new Power Supply which worked. Then unable to get on to the Internet so had to work to get the Pitney Bowles meter machine, printer, Google and hook into AT & T. It was a good experience. I called Computer Tutors. DeDe asked me to do some things to try to evaluate over the phone. (She was very patient with me since I am not a computer techy). She was able to determine that it could be one of two things wrong, power supply or hard drive crash. 
She asked how long I would be at work (It was 2:15, I leave at 3) I told her I would stay if she could get someone in. She put me on hold, called her technician. She came back and said he was finishing up a job and he could get there in about 40 minutes. I told her I would stay. Sanford arrived in about 30 minutes with a new power supply. He greeted me and immediately got on the floor and got to work. It was the power supply, but then he had difficulty with AT & T, Internet log-on. All lights were on indicating Internet access but now allowing him to access. After about 20 minutes, he had it figured out.

Not being a computer techy the thing I really was appreciative of was that he tested all of the equipment twice, postage meter, printer, send an email from his phone, asked Google a question, etc. He didn’t want to leave until I was assured that everything was perfect. I could not have asked for better service.

Cheryl B., Kirkwood, MO:

Semi-yearly checkup and connected my new iPhone 5 to my laptop. Checked for viruses and added another year of Carbonite. He arrived on time and everything was taken care of correctly and in a professional manner. I was very pleased with the results.

Stephanie S., Town and Country, MO:

Helped to get the Direct TV Whole-Home programs up and running. The Direct TV representative could not get it to connect to internet and Computer Tutor was able to do Direct TV’s job. Sanford was great in getting the system up and making sure everything was functioning properly. I called them in the morning and they were here by 1:00 p.m. that afternoon.

Jacque N., Ladue, MO:

Our computer is several years old and the back-up power supply battery died. The serviceman replaced the battery and configured the Software/Hardware. In the process of doing so, he discovered some very unwelcome sites had been downloaded. He blocked them from being able to be downloaded in the future. We have three teenagers living here and these sites are not something we would have found on our own.
The Computer Tutors serviceman, Grant, arrived on time, installed the battery back-up, and while configuring the computer, discovered the unwelcome sites. We discussed options to prevent these from being able to be downloaded in the future. I learned he had installed blocks on computers at some schools and he explained the various ways this could be done. We chose an option we think will work best for us. If not, I will call him again to have a stricter block installed. The visit lasted about 1 hour.
I have been a customer of Computer Tutors for 10+ years and have never been disappointed.

Bill L., Sunset Hills, MO:

Added and updated various programs on three computers. Resolved various connectivity issues with ISP. Service Tech (Grant) was polite, competent, on time and proceeded to fix my various problems. I have used Computer Tutors periodically for about 8 years including troubleshooting and repair, purchasing and installing new computers and other tech support. Their service and support has been very consistently excellent, timely, and I have yet to have a problem (and some have been very difficult) that their Tech Support staff has not been able to identify and fix in a reasonable time period with one visit. The support and service of Computer Tutors is as good or better than I have experienced at my own firm in which I was a partner and with several major companies in which I serve on their boards. Cost is very reasonable.

Lauren L., Ladue, MO:

He was here about 3 hours. He was very thorough. Fixed things that were beyond what I had originally called for. I really appreciated that. No need to set up another appointment. He had necessary supplies, no need to go to store and purchase what was causing issues. (Router, etc.)

Jane G., Clayton, MO:

Installing new Norton software and erasing skopeo listing for me. Prompt service appointment and quickly did all tasks asked to do. Very keen that all my needs were met.

Susan D., St. Louis, MO:

I hired Computer Tutors to build a new laptop computer for me. They helped me choose the proper hardware for my specialized needs, which include computer-aided drafting. They loaded new, up-to-date software for me, and helped me load software that I already owned. They helped me switch from residential DSL service to commercial internet service through my cable provider. They helped me test the internet, email, and printer connections. They were several trips involved for Sanford Rabushka of Computer Tutors. He spoke with me over the phone in advance to plan the work. He did some basic computer setup. He guided me through the steps of securing the new internet service. He came back to complete more setup, software loading and testing. He made another trip to accompany to another office where I sometimes work on the company network. He made it possible for that company’s network to talk to my new laptop without any glitches. I have used Computer Tutors many times before. They have built several computer systems for me over the years. They have done the same for my senior-citizen mother, and they have done a great job of introducing her to new technology without letting it overwhelm her. They have helped us to keep our systems up-to-date. Mom and I have few computer skills beyond using software to work or play. We’ve learned, by experience, that it is well worth our time and money to hire Computer Tutors rather than risk messing things up on our own. Every time I needed to schedule Sanford’s visits he was very flexible and accommodating. Dede Catsavis, the owner of Computer Tutors has always been equally easy-to-reach, responsive, and willing to help with minor problem-solving over the phone. My latest project with Computer Tutors did not go without snags, of course. I found it difficult to deal with the people at the DSL provider’s company – the company I was switching away from. Sanford, who is acquainted with the staff there, helped with the communications so that the DSL people gave me better cooperation. Sanford also was part of the conversations with my new internet service provider. He educated me in advance about the rates I would pay. He explained internet and cable lingo – which is like a foreign language to me – and he even got on the phone with them himself to make sure that the technical details were going to be in order. I appreciate that he and Dede can talk with me in layman’s language. Sanford also exhibited great patience when I created a problem during software reloading. I took it upon myself to reload Microsoft Office on my own. What could go wrong? Things did indeed go wrong. When he arrived, he helped me out of my problem – and if he was thinking that I was a dummy, he concealed those thoughts perfectly. Sanford never gives up on the testing and checking until everything works. And even after he is gone, and I discover that some additional quirk has popped up that I can’t handle, he talks with me over the phone and troubleshoots.

Blue T., St. Louis, MO

Grant installed a new hard drive in my MAC and helped me get the new hard drive set up. He was very knowledgeable and competent. I felt very comfortable having him work on my computer. He even came out to my house a second time to see how things were going after we migrated all of my data to the new hard drive. He left some of his equipment with me for a few days just in case I might need to access my old drive. Grant and Dede were incredibly helpful and friendly. Dede checked back with me a couple of days later to make sure everything was going okay. I will DEFINITELY use Computer Tutors any time I have a computer problem in the future!

Derick D., Ladue, MO:

Description of Work: Updates on 2 different computers and instructions on a number of items we had questions on. Excellent work. We have them update our various computer programs every six months. In addition we had a list of questions that ranged from how to increase the size if the font to some more technical questions such as how to switch from on printer to another. Instruction s were given in full and understandable.

Greg T., Town and Country, MO:

I give them the highest possible marks for service that was provided. Thank you and Thank Grant!

CONTACT US:

Phone: 314.608.7920
Email: dede@computertutors.net

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